Success Story: LA BENE SAN LUIS POTOSÍ

Hospital la bene san luis potosi

La Bene San Luis Potosí

Today we share with you the Success Story of one of our clients, where we have had the opportunity to support them in their preparation for the national certification processes of the General Health Council, demonstrating the improvement of their processes and safety culture.

Services Implemented by HC:

Development of Strategic, Operational, and Support Processes

Certifications: Quality and Safety

Success Achievement for: LA BENE SAN LUIS POTOSÍ

2011

First hospital in the state to achieve certification with a score above 9.0, meeting standards aligned with the Joint Commission International (JCI) of the National Health Council.

2013

Certification of good hygiene practices: Clean Point

2014

Organizational Reengineering

Consolidation of the process improvement model through multidisciplinary participation and proactive systemic approach.

2015

Construction project begins for the expansion of the Emergency, Operating Rooms, Intensive Care Unit, Central Sterile Supply Department (CEYE), and Mixing Unit | Spain Pavilion areas.

2016

The CSG audit is conducted, obtaining a score of 99 and achieving recertification for 5 years. This achievement implies a commitment to maintain and improve processes.

2018

Inauguration of a new hospitalization area and outpatient surgery service.

2019

Implementation of Electronic Medical Records | SiHO.

2020

Renovation of Diagnostic Services (CADT), positioning the hospital as a leader in this technology in the state.

2021

The best hospital in SLP. Expansión magazine shared a list of the 50 best private hospitals in Mexico, an evaluation based on 5 variables that contribute to the score of each hospital:

  • Human resources talent
  • Available technology
  • Compliance with regulations and best practices
  • Health outcomes for patients
  • Certified specialist doctors

Testimonio

"As Medical Director of the Sociedad de Beneficencia Española A.C. de SLP, I can assure you that we are committed to providing quality medical care services to society. That's why we have not hesitated to invest in improving our processes, strengthening the implementation of our Patient Safety and Quality Model, accompanied by HealthConsulting as experts in the field. I am very pleased with the results achieved during this time.

The support of Health Consulting in our improvement process has been crucial. They have guided us in implementing best practices, performance indicators, enhancing our staff's competencies, designing and redesigning processes with a safety focus, quality tools, and more. They are a company that keeps updated on new ways of working focused on quality and safety in the healthcare sector. Therefore, I can highly recommend them."

Pablo Sainz, Medical Director of Bene San Luis

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